Résumé

PEGASYSTEMS

Digital Product Manager, 2019-current

Digital Content Strategist, 2015-2019

  • Provide clear product direction and alignment with development and content teams
  • Work with design and creative leads to produce UX and IA solutions
  • Conduct competitive analysis and research on best practice, as well as design and strategy that pushes the envelope for innovation and technology
  • Track site performance via data and user feedback
  • Identify objectives to support overall mission and vision of the website
  • Prioritize the backlog to balance business priorities, user needs, and creative solutions
  • Work closely with stakeholders to understand and communicate the diverse needs of the organization
  • Document use cases and job stories, test and coordinate Sprint deployments for new features
  • Balance and support empathy for user with needs of business stakeholders

VARIOUS PUBLICATIONS

Contributing Writer, 2007 -present

  • Pitch and research timely stories to various publications.
  • Interview sources, fact check, transcribe interviews, and make revisions based on editorial feedback.
  • Have been published in Marie Claire, Vanity Fair, Bustle, Paste, Real Simple, Women’s Health, and more.

CENGAGE LEARNING

Intellectual Property Project Manager, 2013-2015

  • Managed licensing and delivery of assets for up to 70 media projects per copyright year.
  • Assisted in content development for products, collaborated with stakeholders, tracked budget and schedule, monitored acquisition process, facilitated with artist relations.
  • Lead management meetings, updated departmental processes for streamlined production, monitored media quality.

VITALSOURCE

Associate Producer 2009-2013

  • Managed production and execution of digital learning projects for clients such as Weekly Reader, McGraw-Hill, National Geographic, and Highlights Magazine.
  • Directed recording sessions, engineered and edited audio, edited video, updated XML and CSS for weekly changes..
  • Managed upgrade of Weekly Reader product to 2.0 version, including work with design and development team and management of project scope.
  • Managed assistants, directed and scheduled talent, negotiated contracts and casting.
  • 2010 MITX Award received Applied Technology, Weekly Reader Interactive Digital Editions.

FIRST ACT

Audio and Music Licensing Associate, 2011- 2012

  • Focused on production and development for mobile apps, Disney Spotlight and Soulo.
  • Coordinated music and sound licensing with Disney, Sony, EMI, and Universal.
  • Worked with Artist Relations Director for content decisions
  • Coordinated audio department’s efforts for digital downloads and product deployment

EDUCATION

Emerson​ ​College,​ ​Boston,​ ​MA​ ​(BA​ ​2009;​ ​3​.8​ ​GPA)

Media Production, Music

  • Additional courses through ProArts Consortium & Berklee College of Music.
  • Senior project: Film Score Semiotics
  • Berkman​ ​Center​ ​for​ ​Internet​ ​&​ ​Society​ ​at​ ​Harvard​ ​University Copyrightx, 2015
  • Scrum​ ​Master​ 101​ ​Course 2016

VOLUNTEER EXPERIENCE

  • Friends of Watertown Music volunteer
  • Volunteer at Hollis Brookline High School Career Faire
  • Emerson College Gold Council
  • BookPALS (SAG Foundation) at Massachusetts General Hospital Pediatrics, 2014-2016

AWARDS

  • Pegasystems: Global Customer Service appreciation award, 2016
  • Vitalsource: MITX Awards 2010
  • Emerson College: Gold Key Honors Society
  • Emerson College: Three year recipient of Hal & Tillie Mady Scholarship
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